Frequntly Asked Questions
Find ansters to commom questions about our marketplace.
Customer FAQs
How do I place order?
Browse products, add items to your cart and proceed to checkout.
Do I need an account to buy?
Yes, In order to check out, you need to create account so that the products can be tracked and result in the successful purchase.
How can I track my order?
You can track your order from “Track Order” page or your account dashboard.
What payment methods are available?
Bank payment, Cash On Delivery as well as Wallet Payments are available.
How long foes delivery take?
Delivery time depends on your location and vendor processing time.
Vendor FAQs
How do I become seller?
Go to the “Become a Seller” page and complete the registration form.
Is there any fee to join?
No, joining is free We charge a small commission on each sale.
How do I get paid?
Payments are processed securely and transferred to your account after the order completion.
Can I sell my own products?
Yes, you can sell your own products and also source from wholesalers.
Do I need a business license?
Basic verification is required. Additional documents may be requested if needed.
Payments & Policies FAQs
What is your return policy?
Please refer to our Refund & Return Policy page for full details.
Is my payment secure?
Yes, we use secure systems to protect your transactions.
What happens if I receive a damaged product?
You can request a return or refund based on our policy.